Friday, July 22, 2011

EQ Players Unable to Show Characters or Signature Banners, Being Worked On

Currently, attempts to view a character at EQ Players results in getting the following error message, " catalogs com entity.catalog struts.xml". People who have their character's EQ Players banner as part of their forum signatures (on any forum) have also discovered they are not working.

We, as in Customer Service, do not provide direct support for the Station Players website. I did have the pleasure of sitting with SKlug today who assured me that the catalogs com entity.catalog struts.xml issue, specifically, is being looked in to and should be repaired as soon as possible.

-- TSR Joshua M., Technical Support Representative, Sony Online Entertainment

Other issues with EQ Players, such as outdated leader boards and many other problems, will not be addressed until some time in the future when a new web site team is hired / assigned.

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