We are aware of the issues with the UI and working as best we can to fix them as soon as possible. I do apologize for the quality of the new UI engine and have been reading a lot of the feedback. I understand very well that messing with the UI can and will cause people to quit playing the game. I guess I'm just trying to say that I take your feedback very seriously, even if it doesn't feel that way, your response(s) are taken into consideration when we make decisions about things like this. We appreciate your patience as we work things out and please understand that no one on the development team wants to make players miserable, or is happy/apathetic about releasing a feature with bugs in it. I know if we don't say things it feels like no one is listening, but I promise that isn't the case.
Thursday, May 18, 2023
Wednesday, May 17, 2023
The May 17, 2023 Game Update is causing issues for a number of players. It seems to be due to the new UI engine.
Here are some solutions:
If you are unable to launch EQ due to a file or entry point not found, first run the LaunchPad/patcher again. If that doesn't fix it, you can try to update your Windows. Go to this Microsoft webpage and download the Visual Studio 2015, 2017, 2019, and 2022 - X64 file and run it.
If you have a white background in your Inventory window, see this post on Daybreak forum. You can try updating your graphics driver which might or might not help, however, the Daybreak forum post idea should work.
Update: More through instructions on how to revert to the old UI windows is in this post on the Daybreak forum.