I have attempted to gather information about these [client] crashes [during raid instances], but very very few (most of whom I have been able to help) have sent me any further information. I understand it's not the players' job to fix these issues, but since we have not been able to reproduce the problems in-house, I'm asking for a bit of help. Sending debug.dmp and dbg.txt files to email@example.com would be helpful..
If these problems are due to memory issues (which the majority of the ones sent in have been). There are some fixes coming in the June patch.
-- Steven S. Klug, EverQuest Lead Programmer