Sunday, August 25, 2013

Hardcore Heritage Lord Nagafen Raid Due, Soon™

Posted by Prathun, EQ Developer, on the SOE EQ forum:
The Nagafen HH raid has been taken offline temporarily until we are able to address a zone crash bug. We're sorry for the inconvenience. It should be back up early next week, and we'll extend the duration of the event to make up for the downtime.
UPDATE: The raid is back but it still has problems:
Here's the thing.. The event isn't crashing. In reality, the zone isn't crashing either. Something is causing the static zone AND the instance to freak out so badly that the world server disconnects the zone. It's still up, but not responding to anything because the CPU is running at 130% and is just going NUTS. It's hung, but never actually explodes.

Worse.. because the zone never actually crashes, there is no crash log, so chasing what's going on is that much harder. We've found ZERO repeatability on this. In fact, neither myself, nor QA has EVER been able to make it do this. We literally can't make it happen. I've looked over every single element of this raid, regardless of how small or big it might be. I can find nothing wrong with my event. We're still trying though. Today was obviously a rough day though all around. I wish I had a better update.

As for the duration of the event, we're going to leave it up longer. We're going to make sure you guys get plenty of time to play with it. I've also reduced the lockout timer on the event to 2.5 days (something we're eventually going to do with ALL limited duration events).

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