Microsoft Visual C++ Runtime Library
Program: game path\eqgame.exe
abnormal program termination
EverQuest Windows - Application ErrorTo report errors, you can send email to email@example.com with as much information as you can of how it happened. Attach to your email your debug.dmp and dbg.txt files. They can be found in your Logs folder inside your EverQuest folder.
The instruction at 0x70cfba63 referenced memory at 0x70cfba63. The memory could not be read.
Click OK to terminate the program.
As for the Alt-Tab issue, Technical Support Representative Alexander S posted the following:
Hello My friends! I understand there's been quite a bit of you guys experiencing crashing issues when Alt tabbing. I encourage you each to send support tickets so we can find a correlation between the computer's experiencing this. Since this isn't happening to all the players, then we will need to do some research by gathering DXdiag/Msinfo information from players who are experiencing this issue. With your Cooperation, we will be able to get this resolved! Thank you again for your patience!He posted also links explaining how to gather the info:
How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939
How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973
J. Chan, Lead Programmer for EverQuest, replied to a player's questions:
If it gives you the box to send it [crashing information] to Sony, you don't need to do anything else.
If however it doesn't give you that box, please look in your [EverQuest Client]\Logs directory and e-mail the dbg.txt and debug.dmp file to EQUserClient@soe.sony.com. Also please include what you were doing before the crash. We'll want this information after you crash but before you reload EQ.
The standing around crash and the alt-tabbing issues are separate issues and we're trying to track them down separately.