Sunday, July 01, 2012

LaunchPad Memory Problem Fixed, But Not Pushed To Everyone

SOE has fixed the problem with the LaunchPad not remembering your User name and/or Password. However, they have not pushed this fix to everyone, as many people are still reporting it.

To fix it:
  •  Exit EQ completely.
  • Go to your EverQuest folder.
  • Delete all files with "LaunchPad" in the name (LaunchPad.exe, LaunchPad.dll, LaunchPad.ini) (LaunchPad.log don't matter).
  • Delete the folder "LaunchPad.libs" (note that for some, if extensions are hidden in your Windows, it might be called just "LaunchPad"). Deleting the folder will also delete what is in it. Be careful you are only deleting the LaunchPad folder (and the contents of it), and not your entire EverQuest folder.
  • Run the downloaded file. When it asks you what to do, choose Repair existing EQ and pick your EQ from the drop down. Also, let it do the DirectX thing.
  • LaunchPad should now remember your User name and Password.

You might not have to delete all the files I listed or do every step.  But I know this works.

UPDATE:  I've been told that just deleting the LaunchPad.Cache directory (Everquest->LaunchPad.libs->LaunchPad.Cache) fixes this and should be easier.  I'm unable to test this but if it works, that is better.

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